Common EHR Software Questions

Let’s start out with a simple one – 

Who uses EHR Software?

Any sort of healthcare provider uses an EHR system. Whether that be hospitals, EHR software - FAQ Imagefamily/private practices, medical groups, specialized clinics, etc. If they provide a healthcare service, no matter what it may be, they use an EHR system.

What are the distinctions of EHR applications?

The big one most people look at when deciding on medical software would be cloud-based versus client-server based system. The trend is certainly going towards cloud-based, however there are certainly pros to going with client-server based. It is best to look at the needs of your own practice when making this decision – not just going with general trends in the industry.

What should practices be looking for in an EHR?

This is a bit of a loaded question, but here are two pieces that we normally see at the top of our customers’ lists:

  • Support: Customer support is going to be very important after the purchase is made. After all, this is a considerable and important purchase for your practice, therefore it is of vital importance that the system is properly configured throughout its life. And better yet, if you have a system that is properly configured, but no one in your practice knows how to use it, that is obviously another problem altogether that suitable support can address.
  • User Interface (UI): Well this one is a bit obvious, but still needs to be discussed. An intrusive, hard-to-use system can be incredibly counter-intuitive when trying to grow internal efficiencies within your practice. A system that is easy to learn and use will lead to increased use amongst all employees in your practice, allowing your practice to be all the more efficient and effective.

How do EHR systems impact patients within a practice?

According to a study by Adventist University of Health Sciences, hospitals and other medical practices saw a 27% decrease in adverse events, thanks to EHR systems. On top of that, medication errors dropped by 30% and events related to complications dropped by 25%.

Overall, EHR can provide your practice with a profound structure and organizational method to prop-up workplace efficiencies and ensure you’re providing your patients with the best care possible.

Contact us

Our team of experts is always available to answer any lingering questions you may have about EHR software. Give our office a call at 800-423-8836. If you know that your practice is in need of an EHR system, be sure to contact us today and get a FREE 5-minute demo to see how our Ultra Charts™ system can improve your practice.  

 

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