Implementation Your New System
The implementation of a new system can seem overwhelming, but our technical support team makes things simple. AMS support staff will work with you to identify your needs, concerns, and goals to help successfully implement your new software. We work to develop a plan to meet and exceed practices’ requirements and provide a team of trainers and technical support staff who will ensure you get the most from your system.
Technical Support Updates
AMS provides continuous software updates and dedicated technical support for each of our clients. Updates are available 24/7 on our Tech Support Website, and our active support team readily answers any client questions, problems, and needs. We also regularly send eNewsletters with software update details and other pertinent information.
Friendly and Knowledgeable Technical Support: 100% USA Based!
American Medical Software provides customer service/technical support to our clients nationwide who speak directly to our skilled technical staff at our headquarters. Updates and annual enhancements are part of standard support services. Priority Support/Updates and Telephone / web training is included for the first 3 months.